Thirty days.
Money back.
Try Handled for 30 days. If it's not pulling its weight, email help@handled.build from the address on your account. We refund the most recent charge in full inside two business days. No retention call.
What's covered
Starter ($249/mo) and Pro ($549/mo) plans — first monthly charge fully refundable inside 30 days from the charge date.
Vertical ($1,200/mo) — first monthly charge fully refundable inside 30 days. After the first month, it bills monthly with no auto-cancel.
What's not
Handled Builds (Audit $497 / Build $2.5–5K / Enterprise $10K+) — these are scoped one-time engagements and are non-refundable once kickoff has happened. If we miss a delivery date defined in the SOW, the SOW dictates remedy.
Custom voice clone fees — once the cloning session is complete and the voice is delivered, it's non-refundable.
Twilio + Vapi pass-through usage — minutes consumed past the included pool aren't refundable; we'll show usage clearly in the dashboard so it never surprises.
How to request
Email help@handled.build from the email address on your account with the subject "Refund". Include your business name. We respond inside one business day, refund inside two. Stripe usually surfaces the refund on your statement in 5–10 days depending on your bank.
After 30 days
Cancel any time from your dashboard or by replying to your last invoice email. Cancellation stops the next renewal; the current period runs to its end with no proration. We don't bill again.