Opening line · every call
"Hi, this is the AI assistant for [Business]. This call may be recorded for quality. How can I help you today?"
AI disclosure + recording disclosure on connect, before any qualifying question.
— Compliance
What Handled does on every call.
Receipts, not rhetoric. The exact disclosure scripts, the laws they map to, and the artifacts a caller (or your lawyer) can verify in 30 seconds.
// exact scripts
On caller asking 'are you a robot?'
"Yes — I'm an AI built for [Business]. I can take a message, book your appointment, or transfer you to a human. Which works?"
Honest by default. We never deny it. CA SB 942, NY GBL §396-b, FCC TCPA 2024 posture.
Recording opt-out
"No problem — recording paused. The call continues without it. Your transcript will not be saved."
Two-party-consent states honored automatically (CA, FL, IL, MD, MA, MT, NV, NH, PA, WA).
Transfer to human
"Connecting you to [Owner]. While I dial, here's the context I have so far: …"
Trigger keywords are operator-configured ("emergency", "manager", "lawsuit"). Warm transfer with summary, never silent hand-off.
// receipts
- FCC TCPA
- Pre-recorded / artificial-voice disclosure on connect. Pre-existing-relationship rule respected.
- FCC ruling ↗
- NY GBL § 396-b
- Synthetic-performer disclosure for inbound and outbound calls placed to/from New York.
- Statute ↗
- Two-party recording
- Auto-honored across all 11 two-party-consent states. Caller can pause recording at any time.
- ✓ verified
- Operator entity
- Christian G Flair LLC — Florida-licensed limited liability company.
- Verify on FL Sunbiz ↗
Have a compliance question we didn't answer?
Email hi@handled.build. Plain-English answer in one business day.
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