An AI receptionist tuned for P&C and health brokers. It picks up, qualifies across your appointed carriers, writes the lead straight into your agency system, and hands the callback to a licensed producer. English and Spanish. Set up in minutes.
Names used to make the scenario readable. Handled holds no carrier appointments and connects to no carrier system. Your line qualifies against the book you are appointed with, which you give us during setup.
Generic AI gets carriers, products and disclosure law wrong. Handled doesn't, because it's tuned on your appointed carriers and your state's rules, not a generic library.
The AI asks three qualifying questions, checks the caller against what your appointed carriers actually want, and hands a licensed producer a clean, complete lead. We load your carrier list when we set it up.
It asks the qualifying questions in order (line of business, coverage, effective date, prior carrier, the disclosures) and writes the answers up as a structured submission instead of a wall of notes. Pushing that record into Applied Epic, HawkSoft, AMS360 or EZLynx is on the build list and is not connected yet; today it lands in your call record and your inbox.
It says it's an AI voice the moment it picks up: FCC TCPA (2024), California AB 2905, New York GBL § 396-b. The consent side is done for you; you're not the one reading the statute.
The AI asks about the vehicle, the ZIP, who they're with now and what they pay, then takes the callback details against the rules you set when we build it. Your licensed agents don't burn time on shoppers who were never going to switch.
A caller switches language mid-sentence and the AI switches with them. No transfer, no second voice, no falling back to English. Both languages come with the line. There is no Spanish surcharge.
You already know which one you're in. The prices are what they cost. No quote form standing between you and a number.
A new book, a mobile number, and no desk behind it.
Nothing online, nothing answering, and the work arrives by word of mouth. You get a page people can actually be sent to, and a line that picks up while you work.
A call service or a voicemail box is taking your inbound quote requests.
Voicemail, a call-answering service reading from a script, or whoever is nearest the phone. The line takes it over: same number, your prices, your booking rules, every hour of the day.
The agency system and the producers are in place. The first ring is what leaks.
The site is fine and the work is coming in. The phone is the hole. Put the line in front of it, then add one AI employee to do the chasing you never get to.
Phone plans carry a one-time setup because a person builds the line from your price list · every number on pricing
Nothing you've printed changes. Your line forwards to the receptionist with one carrier code, and the caller never sees a different number.
Discloses that it's an AI, works from your services, your prices and your booking rules, and either takes the booking details, puts an urgent caller through to you, or takes the message.
Every call lands in your record with how long it ran, how it ended and a written summary of what was said. Add the weekly-report AI employee and that record is emailed to you every Monday: calls answered, time on the phone, average and longest call, and what the last few were about.
Two things are not switched on yet, and you should read them here rather than find out on a Saturday. A text or email to you on every single call: Handled has no SMS channel connected. And writing the booking into your calendar: the line takes the details and they land in the call record, but nothing writes to Google Calendar or anywhere else. That one is being built.
Each of these is answered by something that already works, not by something we intend to build. Where the answer is “that isn't switched on yet,” it says that instead.
No. You keep the number on your van, your window and your cards. You dial one forwarding code from your business phone (*72 on Verizon, *21* on AT&T, **21* on T-Mobile, or a setting in your VoIP portal) and calls arrive at the line. Dial the cancel code (*73, #21#, ##21#) and they ring straight to you again.
It's monthly. Cancel any time by replying to your last invoice or emailing hello@handled.build. Cancelling stops the next renewal. The period you've paid for runs to its end, and there's no proration either way.
30-day money-back on Line, Starter and Pro. The Industry plan at the top of the ladder does not carry it, because it's scoped to your business from day one, and we'd rather put that in the objection than in the small print.
They're told in the first sentence. Every call opens "Hi, this is the AI assistant for [your business]. This call may be recorded for quality." That isn't a courtesy. FCC synthetic-voice rules, California AB 2905 and New York GBL § 396-b all require the disclosure, and it's written into the prompt rather than left to the model.
English and Spanish are on every plan, from the first ring, and the caller picks. It isn't a paid add-on and it isn't English run through a translator. A caller can switch language mid-call.
It quotes from the list you sign off on and nothing else. The prompt forbids discounts, waivers, price-matching and ballparks, and it is built to refuse a number a caller floats first. Anything it hasn't been given (a repair it can't see, a quote that depends on your judgement) goes to you instead of getting invented.
The full versions are on terms and the refund policy. Neither is longer than this page.
The FTC banned Air AI for $18M in March 2026 over fake earnings claims. We're the opposite: no licensing fee, no reseller program, no promises about what you'll make. Just an AI receptionist that answers your phone, and a person who sets it up and keeps it tuned.
// the details most companies leave out · ftc air ai action march 2026
Industry is the insurance plan. It knows your appointed carriers, writes up every call as a structured submission, uses the right disclosure for each state, and we tune it every two weeks on your real calls.
Four plans from $149 · $500 setup · cancel anytime. Website and app prices are public too: see /pricing.
One line for a one-person shop. $500 setup. 30 days to get your money back. Quieter phone? Line is $149/mo for 200 minutes.
For a phone that rings all day. Every call comes back written up, and a person tunes the line every month on what actually came through it.
For barbershops, insurance offices, dental, legal, real estate and medspas.
Need more than the phone?
Add a website, an app, or someone to run your social media.
Put your plan togetherYes. The notice it gives when it picks up satisfies FCC TCPA, CA AB 2905 and NY GBL § 396-b. The scripts are on /compliance.
Certain words ("agent", "human", "licensed", "emergency", "cancel") put the call through to your phone with a one-line summary. The caller never hears a join.
Your carrier list and rate cards go in during setup. You paste them in and the line quotes them word for word, so it is answering on the products you are actually appointed for rather than a generic library. Anything not on the list gets a message taken, never an invented rate. A person keeps tuning it on your real calls after it is live.
Not yet, and no plan on this site sells it as if it does. A write-back into an agency management system is on the build list and is not connected today. What ships now is the qualified submission itself: every field asked on the call, written up and emailed to you with the recording and transcript on the call record. If AMS write-back is the thing you're buying, wait for it or buy something else; we'd rather say that than take the order.
English and Spanish, and that is the honest answer. Those are the two we have built and tested. Florida brokers ask about Portuguese and we would rather tell you it is not set up than take the order and find out on your callers.
$149 line · $249 starter · $549 pro · $1,200 Industry (insurance) · 30-day money-back