Every call. Followed up.
That's the goal, and one of the three channels is there. Email sends today. WhatsApp is built and waiting on a Meta verification step. Text messages are not connected at all yet. Below is which is which, so you can buy on what exists.
Not quoted until it can send. Meta verification is still outstanding.
Where we're building follow-ups. Not sending yet: Meta (WhatsApp's owner) hasn't approved our business account, and nothing goes out until they do. Ask us and we'll tell you exactly where it stands.
Best for
Best if your customers already text on WhatsApp: Florida, Latin America, Europe.
- No phone-company account needed. It's an app, like on your own phone
- Reaches iPhone and Android identically
- Meta's free allowance covers a lot of day-to-day messaging
- Photos, PDFs and tap-to-call buttons once it's live
Setup
We get Meta's approval and your message wording cleared, with you, on the setup call. All you do is add hello@handled.build as a manager on your Meta (Facebook) business account.
Text messages
No texting company connected today, so there is nothing to quote you yet
Handled has no texting company connected. We'd rather say that than sell you something that can't send. US business texting also needs a carrier registration (called 10DLC) with every provider. No vendor skips it, so this is real work, not a switch.
Best for
The right channel for US customers who text rather than use WhatsApp: contractors, insurance, dental.
- Not built. It's on our list, not in the product
- When it's ready, the account stays yours and we connect to it
- Carrier registration (10DLC) is required with every US texting company
- If texting is the reason you'd buy, tell us before you buy
Setup
Nothing to set up, because there's nothing to connect to yet. If SMS is a must-have for you, say so on the call. It changes whether Handled is the right fit right now.
Included in every plan
Email is the part that actually runs today: your go-live email with your new number and the forwarding codes, the confirmation when you book a call with us, and card receipts.
Best for
The one that needs no outside company, no approval and no registration.
- Your go-live email with the number and your phone company's forwarding codes
- A confirmation email when you book a call with us
- Invoices and receipts through Stripe
- Nothing to set up. It works from day one
Setup
Nothing to set up. It's on from day one with every plan.
// why this page reads like a status board
Because the phone line is built and you can call it. Handled answers your line live, takes the booking and puts urgent callers through. Follow-up messaging is the next thing after it, and until a way to send actually exists, it says so here. If a competitor's page lists WhatsApp, SMS and email as three equal ticks, ask them which one sent a message this week.