Every call. Followed up.
That's the goal, and one of the three channels is there. Email sends today. WhatsApp is built and waiting on a Meta verification step. Text messages are not connected at all yet. Below is which is which, so you can buy on what exists.
Free on Meta up to 1,000 conversations a month · $99/mo for us to run it · after that $0.005–$0.10 per conversation
The channel we're building follow-ups on. Not sending yet: our Meta Business verification is still outstanding, and no message traffic runs through it until that clears. Ask us and we'll tell you exactly where it stands.
Best for
Best if your customers already text on WhatsApp — Florida, Latin America, Europe.
- No phone-company account needed — it's an app, not a carrier channel
- Reaches iPhone and Android identically
- Meta's free allowance covers most small businesses
- Photos, PDFs and tap-to-call buttons once it's live
Setup
We do the Meta verification and get your message templates approved, with you, on the setup call. All you do is add hello@handled.build as an admin on your Meta Business account.
SMS
No provider connected today — so there is nothing to quote you yet
Handled has no SMS provider wired in. We'd rather say that than sell you a channel that can't send. Any US business texting also needs 10DLC registration on every provider — there's no vendor that skips it, so this is real work, not a switch.
Best for
The right channel for US customers who text rather than use WhatsApp — contractors, insurance, dental.
- No connector built — this is on the roadmap, not in the product
- When it ships, the account stays yours and we plug into it
- 10DLC registration is required on every US provider
- If texting is the reason you'd buy, tell us before you buy
Setup
Nothing to set up, because there's nothing to connect to yet. If SMS is a must-have for you, say so on the call — it changes whether Handled is the right fit right now.
Included in every plan
The email path is the part that actually runs. Your go-live email with your new number and the forwarding codes, booking confirmations, and Stripe receipts all send today.
Best for
The one channel that needs no provider, no verification and no registration.
- Your go-live email with the number and your phone company's forwarding codes
- A confirmation email on every booking taken through Handled
- Invoices and receipts through Stripe
- Nothing to set up — it works from day one
Setup
Nothing to set up. It's on from day one with every plan.
// why this page reads like a status board
Because the phone is the product. Handled answers your line live, books the job and puts urgent callers through — that part is built and you can call it. Follow-up messaging is the next thing after it, and until a channel can actually send, it says so here. If a competitor's page lists WhatsApp, SMS and email as three equal ticks, ask them which one sent a message this week.